Numilk Home Return and Warranty Policies

Numilk Home Return Policy

All Numilk machines and accessories include a 30-Day Money Back Guarantee, subject to the terms below. Numilk pouches are not returnable.

Product Return and Refund Information:
If you are not fully satisfied with your Numilk machine or accessory, simply return it to Numilk in its original packaging within 30 days of purchase and the purchase price will be refunded to the original form of payment. Products must be in their original working condition, as determined by our sole discretion. If your machine or accessory is returned in damaged condition, or otherwise has signs of abuse or is not in “like new” condition, we reserve the right to (a) refuse a refund, (b) reduce the refund amount, or (c) charge additional restocking fees, all at our sole discretion. For gift returns that are received within 30 days of the transaction date, you will receive a E-Gift Certificate for the amount paid by the purchaser.

To return your Numilk machine or accessory, please follow these instructions:
1. Email to request a Return Merchandise Authorization (RMA) and return shipping label.
2. If your item qualifies for return, you will receive an RMA # and return shipping label via email within three business days. Please indicate the RMA # clearly on the front of the return.
3. Please ship your return in its original packaging no later than 30 days from the date of purchase. Numilk is not responsible for any lost mail. Returns post-marked after 30 days will not be accepted.
4. We will credit the original form of payment within 10-14 business days of our receipt of the return.

Numilk can only refund orders made through If you purchased Numilk products from an authorized third-party retailer like Amazon, etc., please contact that retailer for the return. We are not responsible for any decisions made by any third-party retailer regarding returns.

You can cancel your subscription order at any time before your next order billing cycle. If you cancel after billing but before delivery, the cancellation request will only be processed for the next scheduled billing date, and you will receive your next scheduled delivery. Please review your shipping address before ordering. Should your shipping address change, please contact to assist with any adjustments.

This return policy only applies to products purchased within the United States. We will only be responsible for domestic shipping costs (for eligible returns). If you are located outside of the United States and would like to request a return, please contact for assistance. We will not be responsible for any international shipping costs or customs charges.

For further information on our return policy, please see our “Terms and Conditions.”

If you have specific questions about this return policy, please contact Numilk by email:

Numilk Home Warranty Policy

This warranty applies to products purchased and used in the U.S. and Canada. This is the only express warranty for this product and is in lieu of any other warranty or condition.  

The Numilk machine and machine parts are warranted to be free from defects in material and workmanship for a period of three (3) years from the date of original purchase. The bottle and bottle parts are warranted to be free from defects in material and workmanship for a period of one (1) year from the date of original purchase. During this period, your exclusive remedy is replacement of this product, or any component found to be defective, at our option. We will be responsible for the costs associated with returning a product or component under this warranty using a shipping method of our choice. If the product or component is unavailable, we will replace with a similar one of equal or greater value.  

This warranty does not cover wear from normal use, use not in conformity with the printed directions, or damage to the product resulting from accident, alteration, abuse, or misuse. This warranty extends only to the original consumer purchaser or gift recipient. Keep the original sales receipt, as proof of purchase is required to make a warranty claim. This warranty is void if the product is used for other than single-family household use or subjected to any voltage and waveform other than as specified on the rating label (e.g., 120 V ~ 60 Hz).  

We exclude all claims for special, incidental, and consequential damages caused by breach of express or implied warranty. All liability is limited to the amount of the purchase price. Every implied warranty, including any statutory warranty or condition of merchantability or fitness for a particular purpose, is disclaimed except to the extent prohibited by law, in which case such warranty or condition is limited to the duration of this written warranty. This warranty gives you specific legal rights. You may have other legal rights that vary depending on where you live. Some states or provinces do not allow limitations on implied warranties or special, incidental, or consequential damages, so the foregoing limitations may not apply to you.  

To make a warranty claim on Numilk, do not return this appliance to the store. Please contact Numilk at 888-228-8644; write to Numilk, 1944 Route 22, Suite O, Brewster, NY 10509, USA; or visit